What is your shipping policy?
We offer standard and expedited shipping.
- Free standard shipping (3-5 business days) within continental U.S. on all purchases.
- International Shipping via UPS is calculated by weight and destination. Delivery times for international shipping via UPS will vary depending on the destination and the shipping method chosen. (note -- this is for the DELIVERY time; standard fulfillment schedule in terms of processing an order apply)
- UPS 2-Day Air is calculated by weight and destination (note -- this is for the DELIVERY time; standard fulfillment schedule in terms of processing an order apply)
- UPS Overnight is calculated by weight and destination (note -- this is for the DELIVERY time; standard fulfillment schedule in terms of processing an order apply)
When will my order ship?
Orders submitted before 12 pm Monday, Tuesday, Wednesday or Thursday are processed the same day and shipped the next business day.
Orders submitted after 12 pm Monday, Tuesday or Wednesday or Thursday are processed and shipped the next business day.
Orders submitted between 12 pm Friday and 12 pm Monday are processed and shipped Monday as our warehouse is closed over the weekend.
All times are EST. Please note that our warehouse closes on major holidays.
Some rare occasions may arise when our warehouse has an unexpectedly large number of orders to fulfill on a given day or when fulfillment is delayed due to unforeseen circumstances (e.g. inclement weather), in which case there may be an extra delay in the shipping schedule outlined above.
Is there a sales tax charge on my order?
There is no sales tax charge unless the order is being shipped to New Jersey (NJ).
How do I track my order?
You will receive a shipping confirmation with a tracking number via e-mail when your order ships. You can also log into your account at mevei.com and check the status of your order.
Do you ship internationally?
MEVEI currently ships to all states in the U.S. as well as select countries worldwide. International customers are responsible for all customs duties and taxes. International shipping rates are calculated by UPS depending on the weight of the package and the destination.
We ship internationally to the following list of countries: Australia, Austria, Belgium, Canada, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Slovenia, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom.
If you don't see your country on the shipping list, please contact us and we'll do our best to get beauty products out to you!
Unfortunately, we do not accept returns or exchanges on international orders and shipments.